PUBG: New State recently underwent an emergency maintenance on Thursday to remove a bug that allowed in-game items to be mistakenly claimed by some accounts. Krafton has mentioned that it has restricted the accounts that gained in-game items due to the bug but will get compensation once the process of rectifying the bug is complete.

source https://gadgets.ndtv.com/games/news/pubg-new-state-emergency-maintenance-november-25-bug-krafton-compensation-blocked-restricted-2625406#rss-gadgets-all