A huge surge in online shopping during the pandemic has been a saviour for retailers, but it comes at a price. Shoppers are expected to return twice as many items as they did during last year's holiday period.

source https://gadgets.ndtv.com/internet/news/online-retailers-brace-for-return-of-product-purchase-shopping-pandemic-coronavirus-christmas-holiday-season-2343435#rss-gadgets-all